FAQs
Frequently Asked Questions
Orders & Payments
How do I place an order?
Simply browse our collections, select your preferred size and style, and click "Add to Cart". When you're ready, proceed to checkout and follow the steps to complete your purchase.
What payment methods do you accept?
We accept all major credit and debit cards including Visa, Mastercard, American Express, and Discover. We also support PayPal and Shop Pay for a faster checkout experience.
Can I modify or cancel my order after placing it?
We process orders quickly, so please contact us as soon as possible at support@linevane.com or call +1 (585) 356-9388. We'll do our best to assist, but we cannot modify or cancel orders that have already been shipped.
Shipping
How long does shipping take?
Standard shipping typically takes 5–10 business days within the United States. Please note that processing time of 1–3 business days applies before shipment.
Do you offer international shipping?
Yes, we ship to select international destinations. Delivery times and shipping costs vary by location and will be calculated at checkout.
How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to monitor your delivery status directly with the carrier.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery for items in their original, unworn condition with tags attached. Please visit our Return & Refund Policy page for full details.
How do I start a return?
To initiate a return, please email us at support@linevane.com with your order number and reason for return. Our team will guide you through the process.
Sizing & Fit
How do I find my size?
Each product page includes a size guide to help you find the best fit. If you're between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a more tailored look. Feel free to contact us for personalized advice.
Do your clothes run true to size?
Sizing can vary slightly depending on the style and fabric. We always recommend checking the size guide on each product page and reading customer reviews for additional fit insights.
Still Have Questions?
We're happy to help! Reach out to our customer support team at support@linevane.com or call us at +1 (585) 356-9388. Our team is available Monday–Friday, 9AM–6PM MST.